◉ FAQS ◉ FAQS ◉ FAQS ◉ FAQS ◉ FAQS ◉
HOW WAS DIALLED IN CREATED?
Dialled In was born from the coming together of members from 3 different collectives - Chalo, No ID and Daytimers. The success of our first event was such that Dialled In became its own event thereafter!
ARE DIALLED IN AND DAYTIMERS THE SAME?
Daytimers are a community-based organisation made up of incredible individuals who we (sometimes) work with closely. But, it is a separate organisation made up of entirely different individuals than Dialled In.
HOW DO I BUY A TICKET?
LL TICKETS ARE SOLD ONLY THROUGH ‘DICE’ unless stated otherwise. You can access the website here or download the app.
I CAN’T ATTEND ANYMORE, HOW DO I GET A REFUND OR RESELL MY TICKET?
Dialled In does not offer refunds, unless there are exceptional circumstances. You have to contact Dice directly for that.
Tickets are only refunded when they are bought by guests on the waiting list. Once a ticket tier has sold out, the app will open up a refund option, which allows guests to sell their tickets to other users on the waiting list.
I AM ON THE WAITING LIST, WILL I GET A TICKET?
IF your ticket tier has sold out and you sign up for the waiting list for that tier, you will be notified if and when a ticket in that tier becomes available. Unfortunately you are not guaranteed a ticket, but if one becomes available you’ll have an hour to purchase it.
I CANNOT AFFORD A TICKET, CAN I STILL COME?
We have a number of free or discounted tickets for QTBIPOC (Queer & Trans Black, Indigenous & People Of Colour) and lower income individuals in our community who cannot afford to pay full price.
For access to this please email info@dialled-in.com with your full name and what ticket type you need (free or pay what you can afford).
DO YOU HANDLE LOST PROPERTY FOR YOUR EVENTS?
Lost property is handled by the venue in which our event takes place. Please contact the venue directly if you’ve lost something.
WHAT MUSIC DO YOU PLAY?
The music will vary throughout the night from Club, Jersey, House, Ballroom, Jersey, R&G, Techno, Bollywood, Garage, Gqom, UK Funky, Dembow, Bass, Footwork and much, much more. One room will always be dedicated to DJs who play R&B, Hip-Hop, Afrobeats, Bashment and Pop. We book DJs who make noise, tell stories, teach us something new and hold our emotions of joy, rage and sadness. We encourage you to check them out before the show and support them on and off the dancefloor.
IS Dialled In A SAFE SPACE ?
Whilst we make every effort to ensure Dialled In is as comfortable for our community as possible, like any club night, it is impossible for us to provide a completely safe space. The issues we fight against in our daily lives also translate into our experiences at the club. Regrettably, predators are covert and everywhere and while we will have systems in place to support you at our events (such as our welfare team), we do not have control over, nor are we responsible for, how people behave in, or outside, the club. Remember, the safest space is the crew you roll with, keep your circle tight.
CAN I COME ALONE?
Of course! The first hour of our parties is always dedicated to people attending on their own, so we encourage you to come down and mingle with other solo partiers.
I DONT HAVE ID, CAN I STILL GET IN?
This is at security’s discretion and it is up to you to take the risk on the door. Security understands that our trans guests may look different on their ID.
DO YOU SELL TICKETS ON THE DOOR?
Yes, but this is dependent event by event.
I FEEL UNSAFE WHEN I LEAVE THE VENUE, WHAT CAN YOU DO?
Dialled In cannot control the environment outside of the club however we book security to manage the space outside the venue for 30 minutes after closing time. We suggest leaving promptly when the party ends and staying in groups where possible.